I’ve received damaged or incorrect items, what can I do?

For damaged, incorrect or not-as-described items:  You must notify us in writing no later than 3 calendar days after delivery. We recommend sending us a message using the ‘Contact’ tab to do so.  To ensure that we can have the issue resolved as soon as possible, we also kindly ask that you upload an image of the part(s) you have received and include a short note to explain what the problem is.
As we are unable to systematically refund any return postage costs, we urge you to await contact from us before posting any items back.  Should the fault be ours and/or the couriers, we will of course cover the return costs in the form of a Pre-Paid Return Slip or a Courier Collection.