Delivery Related Questions

• Can an order be delivered overseas?

  Yes, we can ship parcels all over the world using a range of Courier services.  Each available service and relevant prices can be seen at the checkout stage.

• Can we collect our parts order?

  We are unable to offer a collection service.  All orders must be dispatched using the range of delivery options specified during the checkout process.

• How long does delivery take?

  For UK Orders:  Royal Mail 1st Class = 1 to 3 working days.  Courier deliveries = For the vast majority of the UK, we are able to offer Next Working Day deliveries however this will be specified within the delivery options given during the checkout process. For International Orders:  Royal Mail S...

• I’ve received damaged or incorrect items, what can I do?

  For damaged, incorrect or not-as-described items:  You must notify us in writing no later than 3 calendar days after delivery. We recommend sending us a message using the ‘Contact’ tab to do so.  To ensure that we can have the issue resolved as soon as possible, we also kindly ask that you upload...

• What is the latest order time for next day delivery?

  We must receive your fully paid for order by 16:00 to ensure any available Next Working Day delivery service can be utilised.  Please note, we can only dispatch orders Monday to Friday, excluding Bank Holidays.

• Where is my Parcel?

  For non-deliveries:  All of our parcels are dispatched with their own unique tracking number which can be found in the email we send when the parcel isdispatched from us.  The location of the parcel can then be found on the relevant courier's website.  If you are having difficulties viewing this ...