For non-deliveries: All of our parcels are dispatched with their own unique tracking number which can be found in the email we send when the parcel isdispatched from us. The location of the parcel can then be found on the relevant courier's website. If you are having difficulties viewing this email or problems with the tracking number, please contact us using the 'Contact' tab and we will gladly help. Please note that dispatching of orders and deliveries from couriers will often exclude weekends and Bank Holidays.